Product 04 · Automations
The follow-up work, on autopilot.
Every conversation your agents handle — and every form, email or webhook your systems already receive — qualified, answered and filed where it belongs, in seconds. With an AI step in the middle when the task needs judgement, and human checkpoints where policy demands them.
Trigger
New lead from your Web Agent
A visitor asked for a quote and left contact details at 23:40.
AI step
Qualify & draft
Lead scored 8/10 — budget and timeline stated. A reply is drafted in the lead's language. · 8 credits
Action
Reply + CRM + calendar
Draft approved at 08:05, sent; contact created in the CRM; discovery call booked for Tuesday 10:00.
What it does
Ready-made playbooks
Lead → qualify → reply → CRM → calendar. Review a template, connect your accounts, switch it on across the whole funnel.
AI where it counts
Score a lead, draft a personalised reply, summarise a thread, extract data from a PDF — judgement steps, not just if-this-then-that.
Works with your agents
Conversations from your Web, WhatsApp and phone agents trigger automations natively — no glue code, no middleware project.
Connects your tools
Email, Google Sheets and Calendar, popular CRMs, Slack — plus inbound and outbound webhooks for everything else in your stack.
Human checkpoints
Any step can pause for one-tap approval. The draft is ready; your team stays in charge of what goes out.
Priced per run, not per seat
€0.02–0.08 per run from your prepaid balance. No per-user licences, no task quotas that expire — 300,000 runs a month is just €0.08 × the ones with AI.
Where it shines
Lead operations
Every inbound lead scored, answered in its own language within a minute and filed in the CRM with a call booked — across markets, every single time.
Shared-inbox triage
Thousands of incoming emails classified, routine requests answered with a drafted reply for approval, the rest routed to the right team with a summary.
Post-sale journeys
Order and case events trigger review requests, status updates and win-back messages — through email or your WhatsApp agent, at catalogue scale.
How it connects
Triggers in, actions out
Start from a template or a blank canvas: pick a trigger (agent conversation, form, email, webhook, schedule), add steps, and test with real data before switching on. Webhooks make Panacea play nicely with the tools you already automate with.
What it costs
2–8 credits
per run
2 credits (€0.02) for a simple run — webhook, email, CRM update. 8 credits (€0.08) when a step uses AI.
Frequently asked
Put this agent on your operation
Tell us your channels and volumes and get a tailored quote — custom integrations included where you need them.
Request a quote