Product 02 · WhatsApp Agent
Your WhatsApp lines answer themselves.
Your customers already write to you on WhatsApp — Panacea answers them in seconds, on your official WhatsApp Business numbers, at whatever volume the campaign just generated. Your team takes over whenever they want, in the same thread.
Panacea
WhatsApp Business · AI
What it does
Official Business numbers
Runs on the WhatsApp Business Platform with your verified numbers and green-check profile — not a grey-market gateway that risks your lines.
First response in seconds
Replies to routine questions instantly, 24/7, at campaign-spike volume. Customers stop switching to whoever answered first.
Human handover
Your team sees every thread in a shared inbox and takes over in one tap. The agent hands over on request, on doubt, or on rules you define.
Bookings & orders
Takes appointment bookings and orders inside the chat, confirmed straight into your calendars and order systems.
Broadcasts done right
Send approved template campaigns to opted-in customers — Meta's per-country fees are passed through transparently, shown before you send.
One brain, all channels
Shares its knowledge base with your Web Agent and Receptionist, so every channel and every market gives the same correct answer.
Where it shines
Retail & e-commerce
Order status, returns and product questions handled at promotion-day volume, with the post-campaign spike absorbed automatically.
Real estate & proptech
Every portal lead answered in under a minute, qualified, and booked for a viewing — across hundreds of listings and agents.
Travel & hospitality
Reservations, itinerary changes and pre-arrival questions resolved in the guest's language, in the app they already use daily.
How it connects
Your numbers, connected in minutes
Connect existing WhatsApp Business numbers or provision new ones, through Meta's official embedded signup. Replies inside the 24-hour customer window carry no Meta fee — you pay only Panacea's per-reply credits.
What it costs
6 credits
per AI reply
A typical conversation ≈ 48 credits (€0.48). Outbound template messages carry Meta's per-country fee, published in your rate card.
Frequently asked
Put this agent on your operation
Tell us your channels and volumes and get a tailored quote — custom integrations included where you need them.
Request a quote